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RDT user is suspended.

Why has an RDT user become suspended?

Emma Kelly avatar
Written by Emma Kelly
Updated over a month ago

Overview

If a RDT user account has become suspended, this could be due to inactivity. This article will provide you with a step-by-step guide on how to make this active.


How can I make the RF user account active?

To make the RF user active, please follow the steps below:

  1. Log in to DeltaWMS.

  2. Click User Maintenance, RDT User Maintenance

  3. Load RF user details

  4. Click Status

  5. Populate Status with ACTIVE.

  6. Use the Reason drop-down and select the appropriate reason. If the Reason Code you require is not in the drop-down, create it.

  7. Click Apply

  8. Then click OK.

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