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Send Password reset link (Access Hosted Clients)

I need to reset my password. How do I do this?

Emma Kelly avatar
Written by Emma Kelly
Updated over a month ago

Overview

If you need to reset your CLOUD Hosted password, please navigate to the following website and click reset Password.
​changemypassword.accessacloud.com

πŸ“ŒNote: This advice is for Access Hosted Clients only.

Once there, please type in your Username and complete the Captcha from there. You should then receive an email with a link to reset your password.
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If you do not receive the email in your inbox, please check your Junk/Spam Folder as it may appear there from time to time.


Need further help?

If you are still unable to reset your password, please raise a new case with us, including the following information:

  • Username of the user that needs the password reset

  • any error messages that stop this from happening.

  • Email address that the user is tied to
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