Overview
Most likely, this issue is due to the Product record not having an associated Account specified, and as DeltaWEB is reliant on this, it will not show on DeltaWEB when searching for the product in question.
How to resolve the issue
You should be able to resolve the issue by following these steps in the DeltaWMS application:
Click on the Setup tab
Click Product Details
Select Maintain Products
Search for the product in question
On the main screen, populate the Account box
Click OK
Click Yes
Click OK
Need further help?
🤓Tip: If there are numerous products which require this to be actioned in one go, please raise a new case online and reference the title of this article.