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Error 429: 'ActiveX component can't create object' when running reports

Steps to resolve the Error 429 'ActiveX component can't create object' message that appears when running reports in DeltaWMS.

Tom Higgs avatar
Written by Tom Higgs
Updated this week

Overview

If you see the error message 'ActiveX component can't create object' when running reports in DeltaWMS v8.13 or later, this means the Crystal Runtime that DeltaWMS uses isn't configured on your machine. Follow the steps below to resolve this issue.

Resolve the error

Before you begin, you'll need administrator privileges on your machine.

  1. Copy the file ATG.Warehousing.CrystalEngine.dll from the folder <Delta Install Directory>\Released Components.NET on the Delta server.

  2. Paste the file into *C:\Program Files (x86)\DeltaWMS\Released Components.NET* on your local machine.

    • Note: You may need to create this folder if it doesn't exist.

  3. Right-click Command Prompt, then click Run as administrator.

  4. Type *CD C:\Windows\Microsoft.NET\Framework\v4.0.30319* then press Enter.

  5. Type regasm.exe –tlb –codebase "C:\Program Files (x86)\DeltaWMS\Released Components.NET\ATG.Warehousing.CrystalEngine.dll" then press Enter.

  6. Verify the message confirms the type has registered successfully and the file ATG.Warehousing.CrystalEngine.tlb has been created in **C:\Program Files (x86)\DeltaWMS\Released Components.NET**.

You can now run reports without seeing this error.

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