Overview
The cause of this error has been known to be due to a drive on the server to be full. If the error is showing as below:
-2147164158|Method '~' of object '~' failed The transaction log for database 'DeltaWMS' is full, this article can provide you with the steps to help resolve this issue.
How do I resolve this issue?
In order to resolve this issue, please follow the steps below:
Find DeltaWMS Error file on the SQL server. Generally this will be saved here: C:\Program Files (x86)\DeltaWMS If not, search in the DeltaWMS folder for the file: DeltaError.txt
Scroll to the bottom to find latest errors.
If one of the errors before the errors: -2147164158|Method '~' of object '~' failed states something like: Error The transaction log for database 'DeltaWMS' is full. Check the Drives on that server, one may be full.
In this case, the drive where the database logs were full. This needs to be shrunk.
To shrink a data or log file:
In Object Explorer, connect to an instance of the SQL Server Database Engine and then expand that instance. Expand Databases and then right-click the database that you want to shrink.
Point to Tasks, point to Shrink, and then click Files
Change File type from Data to Logs
Press OK
📌Note: You may need help from your IT to go through the steps above.
This should have reduced the size of the database log file. If not, try again; this may take a few attempts.
This should have reduced the size of the log file, enabling the user to access Delta once more.
Need further help?
If you have any problems with this, please contact Delta Support, and confirm if this is affecting all users, and we will run further checks.