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Unable to log into Delta - Error: -2147164158|Method '~' of object '~' failed

Unable to log into Delta, Error: -2147164158|Method '~' of object '~' failed

Emma Kelly avatar
Written by Emma Kelly
Updated over 2 weeks ago

In order to resolve this issue, please follow the steps below:

📌Note: You may need the help from your IT on this.

  1. Find DeltaWMS Error file on the SQL server. Generally this will be saved here: C:\Program Files (x86)\DeltaWMS If not, search in the DeltaWMS folder for the file: DeltaError.txt

  2. Scroll to the bottom to find latest errors.

  3. If one of the errors before the errors: -2147164158|Method '~' of object '~' failed states something like: Error The transaction log for database 'DeltaWMS' is full. Check the Drives on that server, one may be full.

  4. In this case the drive where the database logs was full. This need to be shrunk.

  5. To shrink a data or log file:

    1. In Object Explorer, connect to an instance of the SQL Server Database Engine and then expand that instance. Expand Databases and then right-click the database that you want to shrink.

    2. Point to Tasks, point to Shrink, and then click Files

    3. Change File type from Data to Logs

    4. Press Ok

This should have reduced the size of the database log file. If not, try again; this may take a few attempts.
This should have reduced the size of the log file enabling the user to access Delta once more.

If you have any problems with this, please contact Delta Support, and confirm if this is affecting all users, and we will run further checks.

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