Overview
You may see the error message 'Dynamic link library (DLL) initialisation routine failed' when working in Stock adjustments or other areas of DeltaWMS. This happens when Delta Components fail to load in your session or have crashed, requiring the Delta services to be rebooted.
Resolve the error
The steps to resolve this error depend on your infrastructure setup.
If you're an on-premise customer
You can arrange with your IT team to reboot your server(s) or machine(s). Schedule this during a suitable period, either out of hours or during the working day.
If you're a hosted customer
The ability to reboot during working hours depends on your specific infrastructure setup.
To resolve this error, raise a new case online and reference the title of this article. The Support team will review your setup and discuss the best approach with you.