Overview
You might see the 'A multi-user record deadlock has occurred. Please try again.' error message when trying to open Order Pool in DeltaWMS. This article explains what to do when this happens.
What to do
If you see the 'A multi-user record deadlock has occurred. Please try again.' error message when trying to open Order Pool, raise a new case online and reference this article.
🤓Tip: When raising your case, include the exact error message and what you were doing when the error appeared. This helps the support team.