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Error: 'The requested application is not available in your Citrix profile'

What to do if you see the Citrix profile error when trying to access DeltaWMS.

Tom Higgs avatar
Written by Tom Higgs
Updated this week

Overview

If you see the error message 'The requested application is not available in your Citrix profile. Please contact your administrator' when trying to access DeltaWMS, Delta Support will need to investigate this for you.

Contact Delta Support

To resolve this issue, raise a new support case with Delta Support and include:

  • The error message: 'The requested application is not available in your Citrix profile'

  • The email address of the affected user

Delta Support will investigate and resolve the issue for you

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