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Files not importing into DeltaWMS

What to do if the orders are not importing into DeltaWMS.

Emma Kelly avatar
Written by Emma Kelly
Updated this week

Overview

If you find that the files are not importing into DeltaWMS, you can run the following checks, as below:
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1. Make sure all files are in the right folders and are in the correct format.
2. Check to see if there are quantities set for all stock lines
3. Make sure the live database has not been copied over to the test server without the import paths having been changed to look in the test import folders.


Still need further help
If you have any issues, please raise a new case online, referencing the title of this article, and include the time that the last files were imported into DeltaWMS.

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