Overview
If a front-end Delta application user becomes locked and you are unable to log in. This article explains how to resolve this.
How to resolve this
If there are other Delta users who are Admins, they should be able to do this on site.
Log in to DeltaWMS.
Select the User Maintenance tab at the top of Delta.
Open Maintain Operators.
Select the Users red icon.
On the right panel, untick the ‘Locked’ option.
Make sure the ‘Marked for Delete’ option is also unticked.
Press OK to save.
They should then be able to log in.
Need further help?
If you are still having issues, please raise a new case on the portal, referencing the title of this article, and include the username of the user affected.