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Unlock a front end Delta application user

I am trying to unlock a front end Delta application user but not sure how to do this.

Emma Kelly avatar
Written by Emma Kelly
Updated over 2 weeks ago

If a front-end Delta application user becomes locked and you are unable to log in.

If there are other Delta users who are Admins, they should be able to do this on site.

  1. Log in to Delta.

  2. Select the User Maintenance tab at the top of Delta.

  3. Open Maintain Operators.

  4. Select the Users red icon.

  5. On the right panel, untick the ‘Locked’ option.

  6. Make sure the ‘Marked for Delete’ option is also unticked.

  7. Press OK to save.

They should then be able to log in.

If you are still having issues, please raise a new case online and reference the title of this article.

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