Skip to main content

Import and export errors

This article explains how to view and interpret import and export errors in DeltaWMS. It covers where error messages appear and what they mean, helping you understand and diagnose data transfer issues.

Written by Tom Higgs

When orders or pre-receipt files fail to import or export, DeltaWMS records an error you can view in the application. Use the steps below to locate the error and identify what action to take.

Find errors in the import and export log

If an order or pre-receipt file is not importing or exporting, DeltaWMS records the error in the application.

  1. Log into the DeltaWMS application

  2. Click Import/Export, then select All Dates to view the latest errors.

Error messages explained

Some error messages are self-explanatory. For example, 'Invalid product' means the product does not yet exist in DeltaWMS — create it first, then re-run the import.

Further assistance

For errors that are not self-explanatory, contact support via chat. Include the error message and where it appeared in the application.

Related Articles
Did this answer your question?