Overview
You can place a customer account on stop to prevent certain warehouse activities whilst still allowing others to continue. This guide shows you how to put an account on stop and explains what happens when you do.
Put an account on stop
To put an account on stop, follow these steps:
Log in to Delta.
Click the Setup tab.
Click Maintain Accounts.
Select the customer whose account you want to put on stop.
Select the Stop checkbox on the right.
Click OK.
The account is now on stop.
What happens when an account is on stop
When you put an account on stop, this affects different warehouse activities in different ways.
Creating a receipt
You'll see a message stating the account is on stop, but you can continue and receive the stock.
Creating an order
When you create an order in the Enter Order Details screen, you'll see a warning message and won't be able to proceed.
Loading existing orders
If you load orders that were created before the account went on stop in the goods out confirmation screen, you'll see a message stating the account is on stop. You can load the information, but you won't be able to complete the order.
Picking stock
You can pick stock using the RF scanner. This moves the order to RF picked, but you won't be able to despatch the goods.
Moving and adjusting stock
You can still move stock throughout the warehouse and adjust stock levels. These activities aren't affected by an account being on stop