Overview
If you see the 'This site can't be reached' error message when trying to access the Deltaweb portal, this usually indicates a network connectivity issue. This article explains how to resolve this.
Check your network connection
The web portal requires a stable internet connection to function. If you're unable to load the portal, your network connection may have been interrupted.
To resolve this issue, contact your network provider or internal IT team to check:
Your server's internet connection.
Any network infrastructure issues that might be affecting connectivity.
Firewall or security settings that might be blocking access to the portal.
Your IT team can diagnose and resolve any server or network-related issues preventing access to the web portal.