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Error: 'Please create some RHD rates' when putting away stock

What to do if you see a 'Please create some RHD rates' error when trying to putaway stock on a new account.

Tom Higgs avatar
Written by Tom Higgs
Updated this week

Overview

If you see the error 'Please create some RHD rates' when trying to putaway stock in WMS, this means your account has invoicing enabled with RHD ticked, but no RHD rates have been set up yet.

You can either disable RHD invoicing if it wasn't intended, or set up the required RHD rates to continue.

Disable RHD invoicing

If RHD invoicing was enabled by mistake, you can disable it by following these steps:

  1. Go to Maintain Accounts.

  2. Type the account code in the search field.

  3. Click the magnifying glass icon to search.

  4. Double-click the affected account in the Select Account window.

  5. Click the Invoicing tab.

  6. Clear the Invoice and RHD Invoice To Calc Date checkboxes.

  7. Click Apply, then click OK.

You can now putaway stock on this account without RHD rates.

Set up RHD rates

If you want to use RHD invoicing, you need to create a charge group and add an RHD rate:

  1. Go to 3PL, then click Charge Group Maintenance.

  2. Select the relevant charge group.

  3. Click the plus button to add a new rate.

  4. Add an RHD Receipt rate.

  5. Click Update.

Once the RHD rate is set up, you can putaway stock on this account.

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