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DeltaWeb - Unlock a disabled account.

How to unlock a disabled account on DeltaWeb.

Emma Kelly avatar
Written by Emma Kelly
Updated over a month ago

Overview

If you ever get a DeltaWeb account locked, you will be able to unlock the account with your Admin account. This article can talk you through the steps on how to unlock the account.


How to unlock a disabled account

To unlock a disabled account, follow the steps below:

  1. Log on with a DeltaWeb admin account.

  2. Click User Maintenance.

  3. Select the account and click Edit.

  4. If the Disabled box is ticked, the account will be locked. To unlock this, untick the Disabled box.

  5. Click Save.

This account will now be unlocked once more.

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