Overview:
If you get a short pick message, this is the system saying it cannot find all of the stock available for these products. If you press ‘Quit’, this will cancel the pick. If you press ‘Resume’, if you have the rights to, you will create the pick, the tasks will get created for all for all of the stock the system can find.
If there is none of this stock available in the DeltaWMS warehouse map at all, due to this it will not be able to pick any of this stock nor create any picking tasks for these products.
See if any of this product is available in the warehouse map:
1. Press the 3 dots at the top of the map,
2. Enter the product code and Press OK.
3. The number of item files at the top of Delta will show how much stock you have of this product
4. If you right-click this, this will show you how much of this product is available.
If this is the case, you will either need to bring in more of this product or short pick the order.
See if the stock is on hold:
Have a look at the order.
Look at the ‘product’ tab on the order.
This could show a hold reference on one of the stock lines.
Look at all of the stock for this product, see if there is that same hold reference on this stock with a quantity to match.
If there is not, there are 2 ways to get this stock into picking.
Put the number of items required on hold, with the same hold reference.
Go into the order, open the product tab and remove the text in the hold reference field, then press OK to save.
When you send the order into picking after doing one of the 2 above, the order will go into picking fine.
If, after trying the above, the order is still showing a short pick message, please contact us in support and provide the order number in question.