The most common reason for the Task Centre service starting and stopping is that the service is running under an account with insufficient permissions. Please ensure the service account has the correct permissions first.
If permissions are not the cause, something on the server is likely forcing the service to shut down.
Check the Windows Event Log. If you see an error that refers to the faulting module ntdll.dll, this indicates that the shutdown is coming from outside of the Task Centre software. The ntdll.dll file is a Windows system file, so the cause is environmental rather than an application fault.
The most common reasons for this are:
The server is awaiting a restart following Windows updates
Anti-virus or security software is stopping the service
There are resource issues on the server (such as low memory or high CPU usage)
There are compatibility issues on the server following a recent change
The
ntdll.dllfile has become corrupt
Please refer to your internal IT team to investigate further.