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Error: 'Column not found, ProductCode DESC' in Pick & Pack screen

What to do if you see a column not found error when selecting orders in the Pick & Pack screen.

Tom Higgs avatar
Written by Tom Higgs
Updated this week

Overview

If you see the error message '6147 Column not found, ProductCode DESC' when selecting an order in the Pick & Pack screen, this is usually caused by a user setting that the Pick & Pack screen doesn't support.

To resolve this issue, contact Delta Support with the following information:

  • The exact error message (6147 Column not found, ProductCode DESC).

  • The username or usernames affected by this issue.

  • Whether the issue affects all accounts or just a specific account.

Delta Support will investigate your user settings and help you resolve the issue.

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