Sometimes you need to delete a product, due to it not being needed anymore, this article explains how to delete a product and what to do if an error occurs.

If you need to delete/inactivate a product, this can be done by following the steps below:

This will now delete the product.

If you are seeing this message when you try to delete the product, as below:

This means that this product has been used on receipts, picks, tasks, etc, and as a result cannot be deleted as there are transactions (history) against it.

The best practice is that you will have to create new product requirements, and for the existing ones, you can change the description to 'Do Not Use - Product Name' so that they will not be used anymore.

If you feel that the above option is not suitable for you, and you would prefer to get the unwanted products deleted, then our Professional Services team will be able to delete them for you, as they will be able to do this without there being a risk of any data getting corrupted.

If you would like the products to be deleted by our Professional Services team, and you have Flexpoints, please raise a Flexpoints request, and the team will get back to you as soon as possible.

If you are not signed up to Flexpoints, please contact Delta Support, including the product or list of products that you need to be deleted, and if you are unable to do so, and we will raise a request for you.