Overview
If your consolidated picking list report appears blank after you've dispatched orders, this is expected behavior. The report only displays orders that are currently in the picking stage.
Why the report is blank
The consolidated picking list report is designed to show only orders that are actively being picked. Once orders move to the dispatched stage, they no longer appear on this report.
This is working as designed and ensures the report focuses on current picking activities rather than historical data.
If you need to view dispatched orders
📌Note: You may have had a custom report created previously that allows you to view the consolidated picking list with completed orders included.
Need further help?
If you need to view picking information for dispatched orders and don't currently have a custom report, please raise a new case with us online quoting the title of this article