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Remote Desktop licence error in Delta

What to do if you see an error stating there's a problem with your Remote Desktop licence and your session will be disconnected in 60 minutes.

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

Overview

If you see an error message about your Remote Desktop licence whilst using Delta, our support team can resolve this for you. You'll need to raise a support case so we can investigate with our Hosting Team.


What happens next?

Our support team will work with the Hosting Team to resolve your Remote Desktop licence error. To get help, raise a new support case and include 'Remote Desktop licence error in Delta' in your case description, and whether this is affecting all users.

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