When working with lot numbers in Confirm Goods Putaway, you might see the error message 'Run-time error 3265: Item cannot be found in the collection corresponding to the requested name or ordinal'. This article explains why this error occurs and how to prevent it from appearing.

This error message appears when you press Enter to move between fields in Confirm Goods Putaway when working with lot numbers. The system doesn't recognise the Enter key command in this context, which triggers the error.

To avoid this error message, use the Tab key instead of Enter when moving between fields in Confirm Goods Putaway.

Press Tab to move to the next field.

If you continue to see this error message even when using Tab to navigate between fields, raise a new support case and reference this article title in your request.