What does this error mean when receiving a receipt?
If you are receiving this error when you are trying to receive a receipt.
This could be due to the pallet being booked in already existing in the system, but with a different pallet type.
Receiving this error when loading a receipt into Confirm Goods Putaway?
Usually, this error means that there could be an incorrect pallet type at the time of receiving products, but this needs to be confirmed by Support.
What to do next
Please contact support via chat, and include the following information for us to investigate further:
Screenshot confirming the error.
Pre Receipt (Goods In) Number.
Where the issue is occuring, i.e., receiving receipt, or loading receipt in Confirm Goods Putaway.