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License (Upgrade/Change)

To apply a DeltaWMS License please follow the solution below.

Emma Kelly avatar
Written by Emma Kelly
Updated over 2 weeks ago

Overview

Your DeltaWMS licenses are now being monitored by Delta Support, so you no longer need to worry about your license expiring.


What happens if I can see that my license is due to expire?

It shouldn't come to that, but for any reason, you get a warning message upon logging in. It might say According to your registration details your software licence expired on DD/MM/YYYY. Please email:

Or if the license has expired, it might look like this:

If this does come up, please contact the Access Despatch team using the email provided, and quoting ref beginning with DW.


What do I do when I receive the License from the Access Despatch team?

You should receive an email from the Access Despatch team with a file type of '.licx. Once you have these, please follow the steps below:

Save this to the computer's desktop. Then complete the following instructions:

  1. Open Delta

  2. Click on Status

  3. Select Upload License

  4. Select the Licence File from the desktop where it was saved to

  5. Select Open

  6. Press OK

  7. Restart Delta

The license should now have been successfully updated. If you have any issues, please contact support, and we will be happy to help you further.

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