Skip to main content

Error Message: 'An Error Occurred: Log the Date/Time & contact Delta’ When trying to confirm a full pallet move on the RF devices

What to do if you are seeing a Log Date/time error on the RF when confirming a full pallet move

Emma Kelly avatar
Written by Emma Kelly
Updated over 2 months ago

Overview

If you are trying to confirm a full pallet moved on the RF Devices, and you are seeing the following error message:

An Error Occurred: Log the Date/Time & contact Delta

The issues will more likely be down to the pallets having a Batch reference with an inverted comma in. But to be certain this is the cause, this will need further investigation from the support team.


What to do next

Please raise a new case on the portal referencing the title of this article. Please also include a photo of the error message, let us know the date/time this occurred, and the pallet details.

Did this answer your question?