Overview
If your label printer is printing labels from a different site, this can disrupt your operations and potentially jam your printer. This article explains how to report this issue to our support team.
Report the issue
To resolve this issue, our support team needs to work with the Hosting Team on your behalf.
Contact our support team with the following information:
The title of this article: 'Label printer prints labels from a different site'.
The name of the affected printer.
Screenshots of the labels that are printing from the other site.
🤓Tip: You can turn off your printer temporarily to prevent further disruption whilst we investigate the issue.