Overview
When a pallet is locked in a TRAN status, this means that it's locked in a Transfer status, and you are unable to make this unavailable, which will need to be fixed by support.
What to do next?
Please get in touch with support, and provide the following information so that we can deal with this as quickly as possible:
Pallet Reference number (If more than one, then please provide a screenshot)
Location Code and Site Code.