Orders
Articles such as Order despatch information being incorrect.
By Arthur1 author24 articles
- Order dispatch information incorrectDispatch information does match what has been physically dispatched, or Dispatch note is incorrect. Whichever it is, this article explains what to do, and any information that may be needed.
- Order in RF picked with a picking task not showing as completed.Order in RF picked with a picking task not showing as completed.
- Deleting orders that are in picking statusHow do I go about deleting orders that are in either picking or RF Picked status?
- Amending orders in Picking statusIs it possible to amend orders in picking status Can picks be changed whilst being picked Can stock allocation be changed with orders in picking status
- Manually pick an order from Order PoolSteps to manually pick an order from Order Pool when the order status is Picking.
- Order information will not load correctly in the goods out confirmation screen Description
- No ASN export for dispatched orderASN file has not been created for an order that has been dispatched, and what to do.
- Place orders on hold during pickingSteps to place orders on hold when they're in picking status and suspend outstanding picking tasks in DeltaWMS.
- Who picked or unpicked an order?How to find out who picked or unpicked an order?
- Set orders to backorder by defaultSteps to configure orders to automatically backorder remaining stock when short picked in DeltaWMS.
- 'There is another pick in progress at this location' errorWhat to do if you see the 'There is another pick in progress at this location. Please retry once it has finished.' error message when picking an order in DeltaWMS.
- Order not showing in the order poolOrder not showing in the Order pool, and what to do next.
- Change the site for an order in DeltaWMSSteps to delete an order created on the wrong site and recreate it on the correct site in DeltaWMS.
- Checking for Duplicate Serial Numbers on OrdersChecking for Duplicate Serial Numbers on Orders
- Set up batches for order picksSteps to configure batch tracking on products and add batch details when creating picks in DeltaWMS.
- Order fails to load in Goods Outward confirmation screenMandatory fields are showing as blank Cannot confirm order, fields are NULL
- Reference not updating on order header from order linesWhat to do if the Reference1 field on goods dispatched shows a backtick character (`) instead of the expected value.
- Incorrect Pick quantityThe Pick quantity shows a different result from what was dispatched.
- Create a new order typeSteps to add and configure a new order type in DeltaWMS for your account.
- Positive Adjustment Note shows incorrect date and timeWhat to do if the date and time displayed on a completed Positive Adjustment Note doesn't match when you completed it.
- Amend an incorrect dispatch date on a pick listWhat to do if a pick list shows the wrong despatch date after an order has been dispatched.
- Add a pick load reference to an orderWhat to do if you need to link a pick load reference to an existing order in DeltaWMS.
- How to find deleted ordersCannot locate order in the Order pool How do I see a deleted order Is there a report to view what orders have been deleted
- Orders reactivating once despatchedIf you find orders that have reactivated once they have been despatched.