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Save login details in Remote Desktop Connection

Steps to enable the 'remember details' option when logging in to DeltaWMS through Remote Desktop Connection (RDP).

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

Overview

If the 'remember details' checkbox doesn't appear when you log in to DeltaWMS through Remote Desktop Connection (RDP), you can modify your RDP shortcut settings to enable credential saving. This guide shows you how.


Save credentials in RDP properties

Before modifying your shortcut file, try saving your login details directly in the RDP properties:

  1. Right-click your RDP shortcut.

  2. Click Properties.

  3. Click Edit (if available).

  4. Save your login details in the connection settings.

If the Edit option isn't available, a permission or group policy may be blocking access. Follow the steps below to modify your shortcut file directly.


Modify your RDP shortcut file

To enable credential saving through your shortcut file, follow these steps:

  1. Right-click your RDP shortcut.

  2. Click Open With, then select Notepad.

  3. Find the following lines and change the value from 1 to 0:

    • Change promptcredentialonce:i:1 to promptcredentialonce:i:0

    • Change prompt for credentials on client:i:1 to prompt for credentials on client:i:0

  4. Click File, then click Save.

  5. Close Notepad.

  6. Double-click your RDP shortcut to open the connection.

You'll be prompted for your credentials on first use, and they should save for future sessions.


Recreate your RDP shortcut

If modifying your shortcut file doesn't work, recreate your RDP shortcut to match working users' configurations:

  1. Ask a user with a working RDP connection to share their shortcut settings.

  2. Create a new RDP shortcut using the same configuration.

  3. Follow the steps above to modify the new shortcut file if needed.

πŸ“ŒNote: A local security policy may prevent credentials from being saved. If credentials aren't saving after following these steps, contact your Internal IT Team for assistance with policy settings.

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