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Old RHD rates still being charged

Incorrect RHD charge being picked up Incorrect RHD price is being charged

Emma Kelly avatar
Written by Emma Kelly
Updated over a week ago

This is a known issue with DeltaWMS, and the workaround is to delete the old rates that have a ChargeTo date set. Please do this by doing the following:

  1. Select the 3PL tab at the top of Delta

  2. Open Charge Group Maintenance

  3. Open the Change Group for that account

  4. Find the Rate you wish to delete in either the Rental, RDH / Receipt or Picking tabs

  5. Select to highlight this Rate

  6. Press the minus button (-) on the right of the screen

  7. Say Yes to delete


If you are unable to delete the charge by following the above instructions, please raise a new case online and reference the title of this article.

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