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Unable to remove stock from hold.

I am unable to remove stock from hold.

Emma Kelly avatar
Written by Emma Kelly
Updated over a month ago

Overview

Sometimes you may need to remove stock from hold. This article can provide you the steps on how to resolve this problem, if you find you are unable to remove the stock on hold.


How to remove the stock on hold

If you are trying to remove stock from hold, you can remove stock from hold by following the steps below:

  1. Log in to DeltaWMS

  2. Click on the Setup tab and search for the product by either typing in the product code or clicking on the Magnifying Glass

  3. Make sure the product that you would like to release from hold has an account populated against it. If there isn't an account type in the account code, or click on the magnifying glass

  4. Click on the Stock Maintenance tab and click on Release Stock from Hold

  5. Populate the Account code.

Once you have followed these steps, the stock should now be removed from hold.


Need further help?

If you still cannot remove the stock from hold, please raise this with Delta Support, referencing the title of this article, and include what stock you are trying to remove from hold, and any error or general messages that could be preventing you from doing this.

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