In order to set this up, Support will need to raise a ticket to our Hosting IT so that this can be set up.
Therefore, please could you contact Support, and let us know the customer who needs this, and whether it's for Importing, Exporting or both.
Setting up new customer FTP connections (Access Hosted Clients)
Setting up new hosted customer 3rd party FTP connections.
Written by Emma Kelly
Updated over 2 weeks ago